Ms. Flippers loses cell phones. She forgets to charge them regularly (ie each night), she sets them down somewhere, they lose charge and now they are "lost". The are always found again at some point at which time MY cell phone gets upgraded. The last time when her "lost" cell phone was replaced, The Bearded One bought cell phone insurance. The policy that is supposed to replace your cell phone if it is lost or damaged in any way. Well, of course it happened again.
Ms Flippers had to pay the $50 deductible herself which she did, spending 5 hours in the weekend heat trimming shrubbery. But it wasn't just shrubbery that had to be quickly shortened. It had to be shaped also. She earned every penny of that deductible and so she and The Bearded One exercised the policy and ordered a replacement phone.
What arrived was not exactly what "we" expected. It was a reconditioned phone. And the back of the phone would not stay on. Which caused the battery to fall out. Stubble resourcefully taped the back of the cell phone in place with gaffer tape. A new back to the phone was ordered. And when it FINALLY arrived - we had been charged $4.00 for a back of a cell phone that actually stayed on the phone.